Role Purpose
The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information
Do
Stakeholder Interaction
Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
Internal | Technical Lead/ Project Lead | Regular reporting & updates |
Security Intelligence (Practice) | Coordination for security reasons | |
External | Customer | To coordinate for all security breaches & resolutions |
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert
Applies the competency in all situations and is serves as a guide to others as well.
Master
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Deliver
No. | Performance Parameter | Measure |
1. | Customer centricity | Timely security breach solutioning to end users, Internal stakeholders & external customers experience |
2. | Process Adherence | Adherence to SLA’s (90-95%), response time and resolution time TAT |
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