Job Title: Help Desk Analyst 4
Location: Richmond, VA
Duration: 06 months of contract
Description:
-Troubleshoot, track and remediate issues on end user computing hardware and software systems.
-Provide Tier 1/11 end-user support at multiple VDEM office locations (Moorefield, EOC, and DTW).
-Advocate for the user and systems that allow for greater efficiencies within the scope of security standards.
-Exhibit personal integrity regarding providing users with the best solutions, while guiding users on how to best utilize the systems.
-Deliver IT support to ensure all end user computing devices and systems for all VDEM office locations are operational. End User computing devices include, but not be limited to, computer equipment, standard COTS software applications, peripheral devices, and network copiers, printers, and fax machines.
-Ensures day-to-day operations for agency end user by monitoring the VCCC Help Desk tickets and internal Request Tracker. Review queue, action or assign those for VDEM IT Help Desk, and escalate as needed.
-Provide maintenance and update of all VDEM end user computing devices (laptops, desktops, peripherals, and network accounts, etc.).
-Develop and maintain documentation on the VDEM Collaboration and MS Teams sites to assist users and business units to support day-to-day technology needs.
-Coordinates, tracks and updates hardware assets information in the CMDB (system of record).
Provides timely and effective communications regarding readiness status within assigned deadlines.
**Aveanna Private Duty Nurse - LVNLPN****Full TimePart Time Days with Pediatric & Adult Patients** Aveannas Private Duty nurses assist our patients with transitioning home from the hospital and provide the continuous care they need so they can remain at home...
...On-Demand Notary - Mobile Notary Signing Agent Needed! IMPORTANT: We are the exclusive recruiter for this job position and certifications for our mobile notary services. Kindly apply only through Certified Mobile Notary Service. Please refrain from submitting applications...
...your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary Bread Financial is seeking a Corporate Planning Lead within its newly created Corporate Planning organization to assist with planning consolidation, modeling, reporting...
...Role Are you an upcoming graduating senior with a passion for finance or accounting, eager to transform businesses and grow your... ...responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is...
...services and how they are rendered in nearly every industry and organization. Position Summary: We are seeking a skilled Freelance Korean Translator to join our team. The ideal candidate will have at least 3 years of experience in translation and a solid understanding...