Reporting organisationally to the Head of Access Management, the Manager, Access Management Briefing & Reporting will be a key member of the FIFA26 Access Management team. They will be responsible for providing a range of tools and reports to assist in the planning of the FWC2026 at all stadiums. Such tools and reports will include:
• Conducting crowd modelling simulations. The main responsibilities and oversights of the Manager, Access Management Briefing & Reporting for the FIFA World Cup 26™ include:
• Selection, management and training of the crowd modelling system.
• Training on crowd dynamics to stake holders as required.
• Develop training materials for ACS staff, safety & security staff and volunteers.
• Planning and mapping of client group flows as they arrive at the stadium, enter through the security perimeter, and circulate around the stadium.
• Ensuring all client group flows, paths of travel, entrances and exits planned for people with disabilities and/or limited mobility meet FIFA and related local Accessibility standards and requirements.
• Providing advice and support to wayfinding during the Last Mile.
• Creating data and intelligence formulated reports as required to assist in the safe planning of this tournament.
• Providing expert advice on crowd dynamics to other key functional areas and host city authorities.
• Liaising with Transport to provide advice on temporary public transport options at the stadiums.
Education & Qualifications
• Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
• Qualifications in Crowd modelling and simulation.
• If experience is compensating, lower degree is welcome to apply.
• Football (soccer) crowd dynamics knowledge.
• FIFA access management knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Strong problem solving and analytical skills.
• Stature and professional experience necessary to interact as tough partner with senior colleagues.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.
Work Experience
• Minimum experience of 4 years in the sport event industry, preferably within access management, crowd safety, crowd modelling, safety and security or venue management. Experience within FIFA is an advantage.
• Wayfinding and route planning in a large stadium environment.
• Single-sport, multi-venue event experience.
• Management and leadership of a team in high pressure tournament operations.
• Demonstratable ability to manage multiple projects concurrently and under pressure.
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.
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